Terms and conditions

Terms & Conditions
Last updated: March 27th, 2025

Welcome to Moon Rise Counselling Therapy. By using this website (www.moonrisecounselling.ca), you agree to the following terms and conditions. Please read them carefully.

1. General Information
Moon Rise Counselling Therapy is a virtual counselling practice based in British Columbia, Canada. The information provided on this website is for general informational purposes only and does not constitute medical or psychological advice.

2. Use of Website
By accessing and using this website, you agree to use it in a lawful manner and not to engage in any activities that may disrupt or damage the website, services, or other users.

3. Counselling Services

  • Counselling services are provided virtually and are available to residents of British Columbia.

  • Booking a session does not guarantee a therapeutic relationship until a formal consent agreement is signed.

  • Services are not suitable for crisis situations. If you are in crisis, please contact emergency services or a crisis helpline in your area.

4. Confidentiality & Privacy

  • All client information is kept confidential following British Columbia’s privacy laws (PIPA) and the ethical guidelines of the BC Association of Clinical Counsellors (BCACC).

  • Exceptions to confidentiality apply in cases of risk of harm to self or others, suspected abuse, or legal requirements.

  • For more details, please refer to our Privacy Policy.

5. Fees & Payment

  • Fees for counselling services are outlined on the website and may be subject to change.

  • Payments are required at end of session unless otherwise arranged.

  • Cancellations or rescheduling require at least 48 hours' notice. Late cancellations or missed appointments may be subject to a full session fee.

6. Disclaimer

  • The content on this website is for informational purposes only and should not be considered a substitute for professional mental health or medical advice.

  • Moon Rise Counselling Therapy is not responsible for any outcomes resulting from the use of information on this site.

7. External Links
This website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

8. Intellectual Property
All content, including text, graphics, logos, and images, is the property of Moon Rise Counselling Therapy and may not be copied, reproduced, or distributed without permission.

9. Changes to Terms
Moon Rise Counselling Therapy reserves the right to update these terms at any time. Changes will be posted on this page with the date of revision.

10. Contact Information
For any questions regarding these terms, please contact:
moonrisetherapy@gmail.com

By using this website, you acknowledge that you have read, understood, and agree to these terms.