Disclaimer

Last updated: March 27th, 2025

Moon Rise Counselling Therapy is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website (www.moonrisecounselling.ca) or use our services.

1. Collection of Personal Information
We may collect personal information when you:

  • Book a counselling session

  • Contact us via email or forms on the website

  • Subscribe to our newsletter or updates

  • Interact with our website through cookies or analytics tools

The types of information we may collect include your name, contact details, and any information voluntarily provided when booking services.

2. Use of Personal Information
Your personal information is used for:

  • Providing counselling services

  • Communicating with you regarding appointments or inquiries

  • Processing payments for sessions

  • Sending relevant updates if you subscribe to our emails

We do not sell, rent, or trade your personal information.

3. Confidentiality & Security

  • Counselling sessions and client records are kept confidential in accordance with the Personal Information Protection Act (PIPA) of British Columbia.

  • Exceptions to confidentiality include cases of risk of harm to self or others, suspected abuse, or when required by law.

  • We use secure storage and encryption measures to protect client information.

4. Website Data & Cookies

  • Our website may collect anonymous usage data through cookies and analytics tools to improve user experience.

  • You can adjust your browser settings to disable cookies if preferred.

5. Third-Party Services

  • We may use third-party services (e.g., Squarespace, payment processors) that have their own privacy policies. We encourage reviewing their policies if you use these services.

6. Your Rights

  • You may request access to or correction of your personal information.

  • You can unsubscribe from email communications at any time.

7. Changes to This Policy
Moon Rise Counselling Therapy reserves the right to update this privacy policy. Changes will be posted on this page with the date of revision.

8. Contact Information
For questions about this policy or your personal data, please contact:
moonrisetherapy@gmail.com

By using this website and our services, you consent to this privacy policy.